Frequently Asked Questions
Everything you need to know about your Sea-Gull timepiece.
Are Sea-Gull watches covered by a warranty?
Yes, all authentic Sea-Gull watches purchased through our store come with a comprehensive 2-year international warranty covering manufacturing defects and movement reliability.
How long does international shipping take?
We offer worldwide shipping. Orders are typically processed within 48 hours, and delivery usually takes between 7 to 14 business days depending on your location and customs processing.
What is your return policy for timepieces?
We offer a 30-day return policy. Items must be in their original, unworn condition with all protective films, tags, and packaging intact to qualify for a full refund.
Are the movements in Sea-Gull watches mechanical or quartz?
Sea-Gull is world-renowned for its mechanical movements. Most of our collection features in-house automatic or manual-wind mechanical calibers, reflecting our heritage in traditional watchmaking.
How should I maintain my mechanical watch?
To ensure longevity, we recommend avoiding strong magnetic fields, servicing the movement every 3-5 years, and ensuring the crown is fully pushed in before any contact with water.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.